Here at EPiQ Assessment, we take all personal information you provide us with very seriously. For that reason, we have designed and implemented clear and integrated procedures that will allow us to protect and safeguard all the information we hold about you. All information submitted by you is treated in a confidential and secure way, using technical and organisational measures, and with the most efficient protection of your personal data in mind at all times.
We strongly advise you to spend some time to read and understand how we treat and protect your personal data, and we encourage you to contact us with any questions or queries you may have regarding the protection of your personal data.
16 YEARS OLD OR YOUNGER
We are deeply concerned regarding the protection of personal data of children. Therefore, if you are under the age of 16 years or equivalent minimum age depending on jurisdiction, you are advised to read this Privacy Notice with your parents or guardian. Please note that if you are under 16 years old or equivalent minimum age depending on jurisdiction, you are NOT permitted to provide us with any of your personal data, except with your parents’, guardian’s or teacher’ s explicit permission. To that end, we may use any technical means available in order for us to ensure that personal data of children under the age of 16 years or equivalent minimum age depending on jurisdiction are shared with us in a legitimate and transparent way.
WHO IS THE CONTROLLER OF YOUR DATA
EPiQ Assessment Ltd. is a company registered in the United Kingdom under registration number 3493880 and has a wide number of branch offices and representatives around the world. It is engaged in the provision of a variety of services, including innovative teaching materials, interactive digital platform services and Certification for Vocational English.
All issues in relation to the personal data you provide to us and the way we use them are handled by our branch office in Athens, Greece, which is responsible for the processing of your personal data under the applicable data protection law.
53 Ilia Zervou Street, 111 44
Or email us at: firstname.lastname@example.org
WHAT KIND OF INFORMATION WE MAY COLLECT ABOUT YOU
Depending on the use of our services and the level of your interaction with us, we may collect any or even all of the following information:
Special Categories of Personal Data
Special categories of personal data include personal information pertaining to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships and any information defining sexual orientation of an individual.
EPiQ Assessment will never request, seek or receive information pertaining to special categories of personal data from you.
HOW WE COLLECT INFORMATION FROM YOU
In most cases this information will be submitted directly by you, after we explain to you what kind of information we require on your behalf and for what purpose we need such information. Any such information may be collected when you are registering and/or using our website, when you order our products and services or when you contact us with a query etc. Please, note that all this information is collected from us in order to be able to provide you with our services. In a different case and if you choose not to submit the requested personal information when registering to our services, we may not be able to offer you our products and services.
Alternatively, we may collect such information about you from third parties, for example, if you choose to register for our services through a private language school or an affiliated examination centre, in which case you are authorising them to provide us with your personal information or if you choose to register to our website by linking this account to your social media account (such as Twitter or Facebook), in which case you are authorising that third-party provider to share with us certain information about you.
If you are a tutor, student, or learner, we may also receive information about you from your centre, training provider, or employer when they register to receive products and/or services from us. In case you share with us information about others, such as your relatives, friends or students, you are required to ensure that they understand how their personal data will be used, as well guarantee that they have granted you with their explicit consent to share their data with us.
HOW WE USE THIS INFORMATION
We will use your information for the purposes listed below either on the basis of:
Indicatively, we may use your information for the following purposes:
What does the term “legitimate interests” mean?
Where we refer to using your information on the basis of our “legitimate interests”, we mean our legitimate business interests in conducting and managing our business and our relationship with you, including the legitimate interest we have in:
Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don’t automatically override yours and we won’t use your information if we believe your interests should override ours, unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing of data, please refer to details of “Your Rights to the Information We Hold about You” below.
WHO WE MIGHT SHARE YOUR INFORMATION WITH
In connection with the purposes and on the lawful grounds described above and in addition to the recipients of your information as described above, we may share your personal information with third parties that we work with such as:
Please note that we require third parties to maintain appropriate security to protect your information from unauthorised access or processing.
NOTE: EPiQ Assessment will never sell or transfer without proper authorisation your personal information to any third party.
HOW WE LOOK AFTER YOUR INFORMATION AND HOW LONG WE KEEP IT FOR
We operate a policy of “privacy by design” by looking for opportunities to minimise the amount of personal information we hold about you. We use appropriate technological and operational security measures to protect your information against any unauthorised access or unlawful use, such as:
We will retain your information for as long as is necessary to provide you with the services that you have requested from us or until you withdraw your consent (when we hold your personal data on the legal basis of your consent) or for as long as we reasonably require to retain the information for our lawful business purposes, such as for the purposes of exercising our legal rights or due to a legal obligation or where we are permitted to do so for purposes of academic or research purposes. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.
INTERNATIONAL TRANSFERS OF YOUR INFORMATION
YOUR RIGHTS TO THE INFORMATION WE HOLD ABOUT YOU
Informing you about your rights under the Data Protection legislation and facilitating you in understanding and exercising your rights is of great importance to us here at EPiQ Assessment. In this section you can find information about the rights you have and the way you can exercise any of them with EPiQ Assessment:
Please note that we may need to retain certain information for our own record-keeping and research purposes or when we are obliged to do so by law. We may also need to send you service-related communications relating to your website user account, even when you have requested not to receive marketing communications.
DATA BREACH MANAGEMENT
In the event of a suspected breach relating to personal data and depending on the extent and seriousness of the breach, we will undertake immediately certain actions, including:
We will accordingly request guidance and advice from the Hellenic Data Protection Authority on how to manage data breaches, as well as if and when it is important to inform the personal data subject.
ACCESSIBILITY & ACCURACY OF YOUR INFORMATION
We understand and respect your need to keep your personal information accurate and accessible. To that end, we have implemented technological and management processes and policies to maintain and secure the accuracy of all personal data we keep.
Within the scope of the exercise of your rights above, we will provide you with access to the information we hold about you, as well as with the right to rectify or supplement such information. To ensure your personal data’s safety and security, we will take all reasonable measures to verify your identity, such as require the obligatory use of a combination of a username and a password, any Two Factor Authentication tools, if applicable, as well as any other technical means that may be available and appropriate.
CHANGES TO THIS PRIVACY NOTICE